A central focus of the IFZ Insurance Summit 2027 is the impact of digitalisation, new technologies and changing customer expectations on the Swiss insurance industry. The conference explores how insurers are adapting their business models, processes and strategic priorities to remain competitive in an increasingly technology-driven market.
Particular attention is given to the role of artificial intelligence and technology-enabled transformation. Discussions address how insurers can use AI and other digital technologies to improve operational efficiency, support data-driven decision-making and respond more effectively to evolving customer needs. The event also examines the strategic initiatives and challenges associated with implementing digital transformation programmes across insurance organisations.
The summit also features the presentation of the IFZ Insurance Study 2027, providing insights into the development of the Swiss insurance market, benchmarking of market participants and corporate governance structures within the Swiss insurance sector. Expert speakers and industry representatives contribute perspectives on current market developments, strategic priorities and competitive dynamics.
The IFZ Insurance Summit is aimed at senior professionals and decision-makers from insurance companies, financial institutions and related industries. Relevant areas include corporate strategy and development, IT and digital transformation, customer experience, product management, distribution and marketing, finance and risk management, communication, legal affairs and compliance. The event also welcomes brokers, consultants, technology providers, legal and audit professionals and other specialists working with the insurance industry.
Held at Campus Zug-Rotkreuz, the IFZ Insurance Summit 2027 provides a professional platform for knowledge exchange, strategic discussion and networking across the Swiss insurance ecosystem. With its focus on technology, AI, market transformation and the future of insurance, the conference offers relevant insights for professionals following the development of the Swiss insurance and financial services sector.
